FAQs

Frequently Asked Questions:

1. I have received a faulty product

If you receive a faulty item, send us a picture of it to support@mindmesoul.com along with your order number. If the item delivered to you is defective or withers off in the first wash, we'll send you a free reshipment.

2. What is the expected delivery time

The delivery time for orders depends on the product and location. It typically takes 5-7 business days to deliver within India and 7-14 days for international orders.

3. What are the available payment methods ?

MindMe Soul accepts various payment methods including credit/debit cards, net banking, UPI, and wallet payments through popular payment gateways like Phonepe.

4. Do you offer free shipping?

Mindme Soul offers free shipping on all orders within India. For international orders, the shipping cost is calculated based on the product and location.

5. Can I track my order?

Yes, customers can track their order through the tracking link provided in the order confirmation email

6. Do You offer Cash On Delivery?

Yes we provide Cash On Delivery ( COD ) on all of our products across India